Man and Van Bloomsbury Terms and Conditions

These Terms and Conditions set out the basis on which Man and Van Bloomsbury provides removal and related services within the United Kingdom. By booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making a booking.

1. Definitions

In these Terms and Conditions, the following words have the meanings set out below:

1.1 "Company" means Man and Van Bloomsbury, the provider of removal and associated services.

1.2 "Customer" means the person, firm or organisation contracting with the Company for the provision of services.

1.3 "Services" means any removal, transport, loading, unloading, packing, storage, delivery, or related services provided by the Company.

1.4 "Goods" means all items, belongings, furniture, boxes, equipment or materials that are the subject of the Services.

1.5 "Service Address" means the collection, delivery and any additional addresses specified in the booking.

1.6 "Contract" means the agreement between the Customer and the Company incorporating these Terms and Conditions.

2. Scope of Services

2.1 The Company provides man and van removal services, including household moves, office moves, small-scale removals, student moves and item transport within the United Kingdom.

2.2 The Company will perform the Services with reasonable care and skill and in accordance with these Terms and Conditions.

2.3 Any quotation or estimate is based on the information provided by the Customer and is subject to these Terms and Conditions. The Company reserves the right to revise the quotation if the information provided is incomplete, inaccurate or changes prior to or during the performance of the Services.

3. Booking Process

3.1 Bookings may be requested by the Customer by providing full and accurate details of the required Services, including collection and delivery addresses, access information, parking arrangements, size and quantity of Goods, and preferred date and time.

3.2 A booking is not confirmed until the Company has accepted it and provided written or verbal confirmation. The Company reserves the right to refuse any booking at its discretion.

3.3 The Customer must inform the Company of any factors that may affect the performance of the Services, such as restricted access, stairs, lifts, congestion charges, loading restrictions, long carrying distances, or special handling requirements.

3.4 If on arrival the actual work differs substantially from the description provided at the time of booking, the Company may adjust the price, modify the Services, or decline to carry out the additional work.

3.5 The Customer is responsible for ensuring that adequate parking is arranged at all relevant locations and for covering any associated parking costs and fines incurred as a direct result of insufficient or unsuitable parking arrangements.

4. Quotations and Charges

4.1 Unless otherwise stated, quotations are based on an hourly rate or a fixed price for the described job and are exclusive of additional charges such as tolls, congestion charges, parking charges or storage fees.

4.2 Quotations are valid for a limited period as specified by the Company and may be withdrawn or revised at any time before the Customer accepts the quotation.

4.3 Additional charges may apply for:

(a) Delays or waiting time caused by the Customer, including waiting for keys or access.

(b) Additional items or volumes not originally declared.

(c) Work outside standard working hours, unless otherwise agreed.

(d) Extra services such as packing, dismantling, reassembly, or handling of unusually heavy, fragile or bulky items.

4.4 Where Services are charged by the hour, the minimum hire period will be specified at the time of booking, and time is calculated from the agreed start time or arrival time at the first Service Address until completion of the Services.

5. Payments

5.1 Payment terms will be confirmed at the time of booking. The Company may require full or partial payment in advance or a deposit to secure the booking.

5.2 Unless otherwise agreed in writing, payment is due immediately on completion of the Services. The Company reserves the right to withhold completion of the delivery or unloading of Goods until payment is received.

5.3 Payment may be made by methods accepted by the Company from time to time. The Customer is responsible for ensuring that funds are available and cleared.

5.4 If payment is not made when due, the Company may charge interest on overdue amounts at the statutory rate and recover all reasonable costs and expenses incurred in recovering the debt.

5.5 The Customer is not entitled to withhold, offset or make any deduction from payments due to the Company unless agreed in writing.

6. Cancellations and Amendments

6.1 The Customer may cancel or amend a booking by giving the Company notice. Cancellation or amendment charges may apply depending on the time remaining before the scheduled start of the Services.

6.2 If the Customer cancels more than 48 hours before the scheduled start time, any deposit paid may be refunded or transferred at the Company's discretion, subject to an administrative charge.

6.3 If the Customer cancels within 48 hours of the scheduled start time, the Company may retain all or part of the deposit or charge a cancellation fee up to a reasonable proportion of the quoted price.

6.4 If the Customer cancels on the day of the move or after the vehicle has been dispatched, the Company reserves the right to charge up to the full quoted amount.

6.5 If the Customer wishes to change the date, time or scope of the Services, the Company will endeavour to accommodate the request but cannot guarantee availability. Revised charges may apply.

6.6 The Company may cancel or suspend the Services in the event of circumstances beyond its reasonable control, including but not limited to severe weather, road closures, accidents, illness, mechanical failure or other events making performance unsafe or impracticable. In such cases, the Company's liability will be limited to refunding any payments received for Services not provided.

7. Customer Responsibilities

7.1 The Customer is responsible for:

(a) Ensuring that Goods are properly packed, secured and ready for transport, unless packing services have been agreed.

(b) Removing and safely transporting any valuables, cash, jewellery, important documents, or items of sentimental value. These should not be included in the Goods for removal.

(c) Providing accurate information about the nature, quantity and condition of the Goods.

(d) Ensuring that all Goods are lawful and that no prohibited, dangerous or hazardous items are included.

(e) Ensuring suitable access and parking at all Service Addresses.

7.2 The Customer must be present or represented throughout the removal to provide instructions and to check the premises and vehicle on completion.

7.3 The Customer must check that nothing intended for removal has been left behind and that nothing has been taken away in error. The Company does not accept responsibility for items left on the premises or not loaded.

8. Excluded and Restricted Items

8.1 Unless expressly agreed in writing, the Company will not carry:

(a) Cash, jewellery, watches, precious metals or stones.

(b) Securities, financial or legal documents, deeds, bonds or share certificates.

(c) Hazardous or explosive materials, including gas cylinders, fuels, chemicals, paints, solvents or fireworks.

(d) Perishable or frozen foods, plants or animals.

(e) Illegal or stolen goods or any items the possession or transport of which would contravene the law.

8.2 If such items are included without the Company's knowledge, the Company shall not be liable for any loss or damage and the Customer shall indemnify the Company against any claims, fines or expenses arising from their transport or storage.

9. Liability for Loss or Damage

9.1 The Company will take reasonable care to protect the Goods and premises while providing the Services. However, the Company's liability is subject to the limitations in this clause.

9.2 The Company will not be liable for:

(a) Loss or damage arising from the Customer's failure to pack Goods properly, unless packing services have been provided by the Company.

(b) Loss or damage to fragile items, including but not limited to glass, china, ceramics, electronics or artwork, unless professionally packed for transport.

(c) Cosmetic damage to furniture or Goods that were already worn, weakened or in poor condition.

(d) Loss or damage arising from dismantling or reassembly of furniture or equipment carried out at the Customer's request.

9.3 The Company's total liability for loss of or damage to Goods, whether arising from negligence, breach of contract or otherwise, shall not exceed a reasonable estimate of the value of the Goods affected, subject to any specific limits notified by the Company from time to time.

9.4 The Company shall not be liable for any indirect or consequential loss, including loss of profits, loss of business, loss of use, or emotional distress.

9.5 The Company shall not be liable for any loss, damage or delay arising from circumstances beyond its reasonable control, including but not limited to adverse weather, traffic congestion, accidents, road closures, mechanical failures or acts of third parties.

10. Claims and Complaints

10.1 Any visible loss or damage to Goods or property must be reported to the Company as soon as reasonably possible and in any event before the team leaves the final Service Address, where practicable.

10.2 Any claim or complaint relating to the Services must be notified to the Company in writing within a reasonable time after completion of the Services, giving full details of the alleged loss or damage.

10.3 The Customer must provide the Company with a reasonable opportunity to inspect any alleged damage and to investigate the circumstances before any remedial action is taken.

10.4 The Company will consider claims in good faith and may offer repair, replacement, or a reasonable financial settlement at its discretion, subject to the limitations of liability set out in these Terms and Conditions.

11. Waste and Disposal Regulations

11.1 The Company operates in accordance with applicable UK waste management and environmental regulations.

11.2 The Company is not a general waste carrier and will not remove or dispose of domestic refuse, hazardous waste, building rubble or similar materials unless specifically agreed and lawful to do so.

11.3 Where the Company agrees to remove items for disposal, the Customer warrants that such items may lawfully be disposed of and that title to those items has passed to the Customer.

11.4 The Customer must not request the Company to dispose of any prohibited or controlled waste, including but not limited to chemicals, asbestos, medical waste, flammable liquids, gas cylinders, or electrical items requiring specialist disposal, unless otherwise agreed in compliance with applicable regulations.

11.5 Any waste removal or disposal service will be subject to additional charges, which will be confirmed to the Customer in advance where possible.

12. Access, Parking and Property Damage

12.1 The Customer is responsible for arranging suitable parking and obtaining any necessary permits or permissions for the Company's vehicle at all Service Addresses.

12.2 Any parking fines or penalties incurred as a direct result of inadequate instructions or arrangements by the Customer may be charged to the Customer.

12.3 The Company will take reasonable care to avoid damage to premises when carrying out the Services. However, the Customer should take steps to protect floors, walls, doors and other vulnerable surfaces where necessary.

12.4 The Company will not be liable for damage to premises where such damage arises from the movement of Goods in circumstances where access is restricted or awkward and the Customer has been advised of the risk.

13. Time Estimates

13.1 Any time estimates given by the Company are for guidance only and are not guaranteed, unless expressly agreed in writing.

13.2 The Company will not be liable for any loss, expense or inconvenience arising from delay, including delays caused by traffic, weather, access issues, or other factors beyond its reasonable control.

14. Insurance

14.1 The Company maintains appropriate insurance cover for its legal liabilities in connection with the Services.

14.2 It is the Customer's responsibility to ensure that their own contents or business insurance provides adequate cover for the Goods during the removal and any period of storage, where applicable.

15. Data Protection

15.1 The Company may collect and process personal data from the Customer for the purposes of managing bookings, providing the Services, processing payments and handling queries or complaints.

15.2 The Company will handle personal data in accordance with applicable data protection laws and will take reasonable steps to keep such data secure and confidential.

16. Variation

16.1 The Company may amend these Terms and Conditions from time to time. The version in force at the time of booking will apply to that Contract.

16.2 Any variation to these Terms and Conditions requested by the Customer will only be effective if agreed in writing by the Company.

17. Severability

17.1 If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision shall be deemed deleted and the remaining provisions shall continue in full force and effect.

18. Governing Law and Jurisdiction

18.1 These Terms and Conditions and any Contract between the Company and the Customer shall be governed by and construed in accordance with the laws of England and Wales.

18.2 The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the Services provided by the Company.

By confirming a booking or using the Services of Man and Van Bloomsbury, the Customer acknowledges that they have read, understood and agree to be bound by these Terms and Conditions.



Call Today and Save on Your Move

We endeavour to assist with your move in every way we can and will ensure you get the fast acting support you need. You can book the man and van services right for your move in WC1 and see the prices in advance. Our quotes are given for free and will directly reflect the support you want. It will allow you to see the price before you agree to terms and if you dislike the offer, you can make a new deal. We aim to give you the support and info you need for a move, so get in touch with our man and van Bloomsbury today.

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Bloomsbury Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 16 Russell Square
Postal code: WC1B 5ER
City: London
Country: United Kingdom

Latitude: Longitude:
E-mail:
[email protected]

Web:
Description: Give us a ring now and take an advantage of the best man and van services throughout Bloomsbury, WC1! We will impress you!
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